![]() ![]() To download your purchased version of the software please use our activation code lookup service.Ģ. For example, if you have a TouchCopy (Windows 10/11) licence, ensure you're using the latest TouchCopy program, rather than an older version like TouchCopy 16. Please check that you're using the correct version of the software. This error occurs if your activation code is not being recognised. Error Code 5, Error Code 6 or "Your activation code is not valid."ġ. This will free up the activation from that installation and can help avoid the licence being locked out for excessive activations. To do this within TouchCopy or Droid Transfer, go to 'Options' > 'Activation' > 'Deactivate'. Please note, if you need to reinstall your operating system, it is recommended to deactivate TouchCopy or Droid Transfer from your current operating system. In some cases, our support team can remove the lockout for you, allowing you to reactivate your software after the issue is resolved (maybe you needed to reset your password). You'll see error code 3 if your licence is locked out.Ī lockout will be put on a licence if: there have been a large number of activation attempts on the licence in a short period of time the licence has been banned the licence has been refunded. Close the window and open software to activate it.Click the ' +' and add TouchCopy (or Tune Sweeper, Music Tag or Duplicate Sweeper depending on the product you're trying to activate). ![]()
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